ImpactTek

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IT Support

Fast-Track IT Support Training Program in Virginia
We have developed a 3-month hands-on CompTIA A+ training and IT support program to give our students the knowledge, skills and tools needed to be successful in the fast-growing IT Support field. The program consists of:
– CompTIA A+ 1001,
– CompTIA A+ 1002
– ITIL courses
– Access to CompTIA Certmaster Learn and Labs for 3 months.

What is Included in our IT Support Training?
In the IT support and CompTIA A+ training program, students will:

  • Install, configure, and troubleshoot Windows 10 and Mac OS
  • Learn how to fix common desktop and laptop hardware issues, such as motherboard, CPU, RAM, hard drive, etc.
  • Configure Windows 10 system using Control Panel and Windows troubleshooting tools
  • Configure Active Directory Accounts and Policies
  • Learn IT networking concepts, IP addressing, subnetting and computer network configuration
  • Learn how to fix internet, computer performance, and virus issues
  • Learn software troubleshooting techniques and operational procedures

What can you do after getting IT Support training?
The CompTIA A+ training prepares people for helpdesk, IT support, and desktop engineering roles with an average annual salary of $50k to $90k. To discover more about the IT field, job market, job titles, certifications required please visit https://www.comptia.org/content/it-careers-path-roadmap  .

Job Placement

Our IT Support Training includes job placement which consists of:

Resume Building: A career coach and our recruiting agency will develop a resume that reflects the hands-on training student received and that will stand out to employers.

Interview Preparation: Our career coach and recruiting agency will provide mock interviews and interview coaching to prepare students for job opportunities.

Job Support: After the recruiting agency successfully places you in the job, they will provide job support. They will help you do your job in the first few months.

In-Person & Virtual Training Schedule

We have combined the best of both worlds, our programs are both in-person and virtual at the same time. The instructor will be in-person and we will broadcast the class virtually so remote students can join.

Starts: Sunday November 6 – December 14

Days/Time: Sundays 12:30PM-3:30PM and Wednesdays 6PM-9PM EST

Training Preview

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Join Virtual Information Session

You can also join our weekly information On Saturdays at the 11AM to find out if you qualify for FREE training and how to break into IT field. Click to Join Information Session.

Objectives and Labs

CompTIA Certmaster eLearning system 3-month Access

14 hands-on labs and activities include:

  • Assembly computer parts such as: motherboard, CPU, hard drive, RAM and power supply, etc.
  • Install and troubleshoot storage devices
  • Install and resolve monitor issues
  • Installing and configuring Small Office Home Office network(SOHO network)
  • Configuring IoT Devices
  • Installing and Configuring Laptop Hardware
  • Installing, Configuring and Troubleshooting Printers

Schedule

Objectives and Labs

CompTIA Certmaster Learn with Labs 3-month access

14 hands-on labs and activities include:

  • Install, configure, troubleshoot Windows 10
  • Using Windows Troubleshooting Tools
  • Using Windows Features and Tools
  • Configuring Active Directory Accounts and Policies
  • Configuring Data Protection & Windows Backup
  • Using Windows PowerShell
  • & MORE
    12-month access

CompTIA Learning AND Lab System

Schedule

Objectives and Labs

  • Key Concepts of Service Management
  • Four Dimensions of Service Management
  • Service Value System
  • Management Practices

Schedule

Oct. 8 - Nov. 1: Sat. & Sun. 9AM-11AM

IT Instructor

Instructor Ismail

IT

Instructor Ismail has 15 years of IT experience and has Masters degree in Networking. He is certified in CompTIA A+, Security+ and CCNA.

Contact Us To Start Your Journey In IT Support!

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