CompTIA A+ Training & IT Support Training

We have developed a 3-month hands-on CompTIA A+ training and IT support program to give our students the knowledge, skills and tools needed to be successful in the fast-growing IT Support field. The program consists of CompTIA A+ 1001, CompTIA A+ 1002, ITIL courses and access to CompTIA Certmaster Learn and Labs for 3 months.

In the IT support and CompTIA A+ training program, students will:

  • Install, configure, and troubleshoot Windows 10 and Mac OS
  • Learn how to fix common desktop and laptop hardware issues, such as motherboard, CPU, RAM, hard drive, etc.
  • Configure Windows 10 system using Control Panel and Windows troubleshooting tools
  • Configure Active Directory Accounts and Policies
  • Learn IT networking concepts, IP addressing, subnetting and computer network configuration
  • Learn how to fix internet, computer performance, and virus issues
  • Learn software troubleshooting techniques and operational procedures

 

 The CompTIA A+ training prepares people for helpdesk, IT support, and desktop engineering roles with an average annual salary of $50k to $90k. To discover more about the IT field, job market, job titles, certifications required please visit https://www.comptia.org/content/it-careers-path-roadmap  .

Free or Subsidized Courses

ImpactTek hands-on courses are FREE if the person qualifies or are heavily subsidized(40% to 80% OFF).

ImpactTek is Eligible Training Provider for Workforce Innovation and Opportunity Act(WIOA), VIrginia Initiative for Education and Work(VIEW), and Re-Employ Virginians(REV). Adult jobseekers, dislocated workers, and young adults that meet program eligibility criteria of WIOA, VIEW, REV may be able to receive funds to go towards the cost of their training.

 14 Week IT Support Program

Course

Salesforce Administrator Training
CompTIA A+ 1001

System Access

CompTIA Certmaster eLearning system 3-month Access

14 hands-on labs and activities include:

  • Assembly computer parts such as: motherboard, CPU, hard drive, RAM and power supply, etc.
  • Install and troubleshoot storage devices
  • Install and resolve monitor issues
  • Installing and configuring Small Office Home Office network(SOHO network)
  • Configuring IoT Devices
  • Installing and Configuring Laptop Hardware
  • Installing, Configuring and Troubleshooting  Printers

Objectives

Domain 1.0 – Mobile Devices
Domain 2.0 – Networking
Domain 3.0 – Hardware
Domain 4.0 – Virtualization and Cloud Computing
Domain 5.0 – Hardware and Network Troubleshooting

Course

Salesforce Administrator Training
CompTIA A+ 1002 with Windows 10

System Access

CompTIA Certmaster Learn with Labs 3-month access

14 hands-on labs and activities include:

  • Install, configure, troubleshoot Windows 10
  • Using Windows Troubleshooting Tools
  • Using Windows Features and Tools
  • Configuring Active Directory Accounts and Policies
  • Configuring Data Protection & Windows Backup
  • Using Windows PowerShell
  • & MORE

12-month access CompTIA Learning AND Lab System

Objectives

1.0 Operating Systems
2.0 Security
3.0 Software Troubleshooting
4.0 Operational Procedures

Course

AWS Cloud Practitioner Training
ITIL v4 Foundation

System Access

Objectives

Instructor

Instructor Ismail has 15 years of IT experience and has Masters Cyber Security and Networking. He is certified in CompTIA A+, Security+, CCNA and among others. He has been teaching CompTIA classes for the past 10 years.

Our Student Graduates Work at:

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